Legal

Privacy Policy

Last updated 25 March 2022

At SmartHR, we are committed to maintaining the confidentiality and integrity of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.

1. Information We Collect

We collect personal details such as your name, email, phone number, job title, department, and company affiliation. Employment-related data including attendance logs, leave applications, payroll records, and performance reviews may also be collected.

Additionally, we gather technical information like IP address, browser type, and login activity to enhance security and improve the platform experience.

2. How We Use Your Information

Your personal data is used to deliver HR services effectively. This includes managing employee profiles, processing salaries and taxes, tracking attendance and leaves, and generating reports.

We also use your information to improve system performance, respond to queries, and personalise the platform experience. All processing activities are strictly aligned with providing value to users.

3. Data Security

We safeguard your data using industry-standard encryption, secure server infrastructure, and role-based access control. Only authorised personnel have access to personal data, and they are trained to handle it confidentially.

4. Data Sharing & Disclosure

We do not sell or trade your personal data. Data may be shared with trusted service providers such as cloud storage partners, email providers, or payroll processors, who are contractually bound to ensure confidentiality and security. We may also disclose information if required by law or government authorities.

5. Your Rights

You have full control over your data. You may request access, corrections, or deletion of your information. If you are covered by enhanced privacy laws (for example, the EU or UK GDPR), you may also restrict processing, request data portability, or object to automated decision-making.

Contact support@smarthr.co.uk to exercise your rights.

6. Use of Cookies

Our platform uses cookies to enhance the user experience, remember preferences, and analyse traffic. Cookies can be managed or disabled through your browser settings, but disabling them may affect platform functionality. See our Cookie Policy for details.

7. Policy Updates

This Privacy Policy may be updated periodically due to service changes, legal obligations, or business operations. Significant updates will be communicated via email or platform notifications. Continued use of the platform indicates acceptance of the revised terms.

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